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Archive for November, 2009

Corporate Culture Done Right: Southwest Airlines

November 29, 2009 at 9:00 pm by: Dan Oswald

A colleague recently passed along a column written by Southwest Airlines CEO Gary Kelly, which first appeared in the airline’s “Spirit Magazine.” The title of the piece was “Culture Done Differently.” In it, Mr. Kelly explains that at Southwest they try to keep their culture “supportive, active and fun.”

What Do You Have To Be Thankful For?

November 19, 2009 at 11:52 am by: Dan Oswald

Sometimes it’s easy to overlook all the things that bless our lives. I mean, we’re suffering through the worst recession in decades. Unemployment has reached double digits. And we have troops abroad fighting a war. All of these things have either affected you directly or indirectly. Maybe you or someone close to you is currently unemployed. It [...]

3 Questions About Your Attitude Toward Your Job

November 13, 2009 at 11:59 am by: Dan Oswald

Do you have a passion for your work? I mean, do you really love what you do?
I was at a conference recently and one of the speakers really grabbed my attention. What he had to say was interesting but not earth-shattering. His presentation and speaking style were strong, but that’s still not what caught my attention. [...]

It’s the Customer, Stupid

November 6, 2009 at 11:55 am by: Dan Oswald

It’s hard to believe but 2009 is coming to an end. For many, 2009 can’t be over soon enough. For most businesses, it has been a challenging year. And while we’ve seen a rebound in the stock market, most companies are reporting earnings that, while they beat analysts’ estimates, are still significantly less than they [...]